Privacy Policy – Gulf Kiddy Cars

Last Updated: December 2025

Welcome to Gulf Kiddy Cars.
We are committed to protecting your personal data and ensuring transparency regarding how your information is collected, used, stored, and shared. This Privacy Policy applies to all users of our mobile application, website, and rental services provided within the State of Kuwait.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Introduction

Gulf Kiddy Cars (“we,” “our,” or “us”) provides a kids’ car rental service through our mobile application (“App”) and website. This Privacy Policy describes:

  • What information we collect
  • How we use your information
  • When we share it
  • How we keep it secure
  • Your rights and choices

We encourage you to read this Privacy Policy carefully to understand our practices.

2. Information We Collect

We collect information to provide and improve our services. This includes:

2.1 Personal Data

Account Information

  • Full name
  • Email address
  • Mobile phone number
  • Password or login credentials

Payment Information

  • Payment card details (processed through secure third-party processors)
  • Billing information
  • Transaction and rental history
    Note: We do not store full card numbers on our servers.

Device Information

  • Device model
  • Operating system
  • Mobile network information
  • Unique device identifiers

Location Data

We collect real-time location data when you use the App to:

  • Show nearby kids’ cars
  • Start and end your rental
  • Detect where a car is locked/returned
  • Verify compliance with permitted usage zones

Location access is required for rental functionality.

2.2 Usage Data

  • App navigation activity
  • Rental interactions
  • Crash logs and diagnostics
  • In-app preferences and settings

3. How We Use Your Information

We use your data only for legitimate and necessary purposes:

3.1 To Provide Our Services

  • Create and manage user accounts
  • Facilitate rentals and returns
  • Process payments, deposits, and refunds
  • Enable smart lock and tracking features
  • Ensure safe and correct product usage

3.2 To Improve Our Services

  • Analyse usage behaviour
  • Enhance reliability and performance
  • Develop new features

3.3 To Communicate With You

  • Rental confirmations and notifications
  • Customer support messages
  • Safety alerts and operational updates

3.4 To Meet Legal Obligations

  • Respond to lawful requests from Kuwaiti authorities
  • Maintain records for compliance
  • Prevent fraud, misuse, or unauthorised access

3.5 Marketing (Optional)

With your consent, we may send:

  • Promotions
  • Service updates
  • Offers

You can opt out at any time.

4. How We Share Your Information

We do not sell your data.

We share information only as reasonably necessary:

4.1 Service Providers

Trusted third parties who assist with:

  • Payment processing
  • Cloud hosting
  • Technical support
  • Customer service

They are required to protect your data and use it only for our purposes.

4.2 Legal and Regulatory Requirements

We may share information when required by:

  • Kuwait law
  • Court orders
  • Government authorities
  • Law enforcement

4.3 Business Transfers

If Gulf Kiddy Cars is involved in a merger, acquisition, restructuring, or sale, your data may be transferred to the new operator. You will be notified where required.

5. Data Security

We implement industry-standard technical and organisational measures, including:

  • Encryption
  • Secure servers
  • Access controls
  • Fraud prevention monitoring

While we aim to protect your data, no electronic transmission or storage method is completely secure. We cannot guarantee absolute security.

6. Your Rights

Depending on applicable Kuwaiti law, you may request:

  • Access to the personal data we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your data (where legally permitted)
  • Objection to certain processing activities
  • Withdrawal of consent for marketing or optional features

To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our services are not intended for users under the age of 16.
We do not knowingly collect data from children under 16.

If we become aware that data from a child under 16 has been collected, it will be deleted promptly.

8. Data Storage and Transfers

Your data may be stored on servers located inside or outside Kuwait.
Where data is transferred outside Kuwait, we take reasonable steps to protect it in line with this Privacy Policy.

(For final compliance, local legal review is recommended to confirm any country-specific data residency requirements.)

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made:

  • The “Last Updated” date will change
  • We may notify you via the App, website, email, or pop-up notice (where required)

Continued use of our services after updates signifies acceptance of the changes.

10. Contact U

If you have any questions, concerns, or requests about this Privacy Policy or your data, you can contact us at:

Gulf Kiddy Cars – Kuwait
Email: support@gulfkiddycars.com